Question 1

What does Flighterz offer?

Accepted Answer

Flighterz is a Saudi travel platform for booking flights, hotels, airport transfers, activities, and private aviation in one place. You can search and compare live prices, book in Arabic or English, and pay securely with Mada, Apple Pay, Visa, or Mastercard.

Question 2

Which airlines and destinations can I book?

Accepted Answer

You can book flights with more than 500 airlines on domestic routes inside Saudi Arabia and on international routes worldwide. Search any route by city or airport, compare fares and timings, and choose the flight that fits your plan and budget.

Question 3

Can I book hotels on Flighterz?

Accepted Answer

Yes. You can search and book hotels in Saudi Arabia and worldwide, compare room types and prices, and review the cancellation policy before you pay. Your hotel confirmation is sent to you as soon as the booking is complete.

Question 4

Do you offer airport transfers and activities?

Accepted Answer

Yes. You can add airport transfers and book activities and experiences at your destination alongside your flight and hotel, so your full trip stays in one account.

Question 5

Does Flighterz offer private jet booking?

Accepted Answer

Yes. Our private aviation service lets you request a private jet charter for business and personal travel. You send your route and dates, and our team arranges the aircraft and the quote.

Question 6

How do I book a flight step by step?

Accepted Answer

Enter your route, travel dates, and number of passengers, then compare the available flights. Select your flight, add each passenger's details, choose any extras such as baggage, and pay securely. Your e-ticket is issued within seconds.

Question 7

Which payment methods do you accept?

Accepted Answer

We accept Mada, Apple Pay, and Visa and Mastercard cards through a secure checkout. Your full card details are never stored on our servers.

Question 8

Are prices in Saudi Riyals, and do I get a tax invoice?

Accepted Answer

Yes. Prices are shown in Saudi Riyals, and taxes and any service charge appear clearly before you pay. You receive a ZATCA compliant tax invoice for your booking.

Question 9

Is Flighterz available in Arabic and English?

Accepted Answer

Yes. The full platform works in Arabic and English, with prices in Saudi Riyals and support in both languages, so you can book the way you prefer.

Question 10

Do you have a mobile app?

Accepted Answer

Yes. You can book flights, manage trips, and view your e-tickets from the Flighterz mobile app, with the same prices and payment options as the website.

Question 11

How do I manage, change, or cancel a booking?

Accepted Answer

Open the Manage Booking page or contact our support team. The option to change or cancel, and any fee, depends on the airline and the fare rules of your ticket, and these conditions are shown before you pay.

Question 12

How can my company use Flighterz for business travel?

Accepted Answer

Companies use the Flighterz business portal to manage corporate travel in one place. Employees book within company policy, finance controls a shared wallet and credit line, and managers see every trip and cost with reports in Arabic and English. You can read more on the business page.

Question 13

How do I contact support?

Accepted Answer

Our support team is available 24/7 in Arabic and English. You can reach us by email at booking@flighterz.com, on WhatsApp, or through the Contact page.

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