Delete your account

You can ask us to delete your Flighterz account and associated personal data at any time. Email us from the address registered on your account to [email protected] with the subject "Delete my account". For your security, we may ask you to confirm your identity before we proceed.

If you are signed in to the Flighterz app, you can also start the request from your account settings where this option is available, or contact us on WhatsApp at +966 58 002 8428.

Once your request is verified, we permanently delete your personal profile data: your name, email address, phone number, date of birth, any stored travel-document details (such as passport or national ID), your saved preferences, and your loyalty points balance.

We are required by Saudi tax and commercial law to retain certain booking and financial records, including issued tax invoices and transaction records. These are kept for the retention period required by law (up to the period set by the Zakat, Tax and Customs Authority (ZATCA) for VAT records), only for legal, accounting and anti-fraud purposes.

After your account is closed we do not use these records to contact you, and they are not linked to any active profile.

We action verified deletion requests within 30 days and confirm by email once your account has been deleted. Records kept for the legal reasons above are deleted automatically when their retention period ends.

Flighterz is operated by Middle East Marina Company, Al Khobar, Saudi Arabia. Commercial Registration 7054057851. Ministry of Tourism licence 73110069. For any question about account deletion, contact [email protected].